Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us.

We’ll do everything we can to make sure you’re a satisfied customer, too!


Excellent help and guidance! Pat and Gary went to bat for me on all fronts. Didn’t have to worry about a single aspect of the buying process other than what me and my family needed. They took care of everything! If youre in the market for a new vehicle and don’t want all the headaches that come with the process come see the guys at urban ford. They will make it a stress free, fun, easy shopping experience! Thanks again guys!

— Samantha Elizabeth Edwards (June 11, 2016)

A lot of people don’t realize how lucky we are to have them in the Ottawa Valley. Purchased a small Yamaha Outboard, several parts and additions for the Skeeter and had some service done when I had engine problems last summer (maybe due to it being a Johnson) Every department and employee was excellent to deal with…made you feel like you had known them much longer. Can’t believe the selection in store or the speed they can order stuff they don’t have. I’m hooked and hope to be in to upgrade the 4 wheeler soon.

– Brett Miller (January 22, 2016)

Tim, Pat, and Mike really looked after us, gave us a fair price on our used truck and got us a smoking deal on a newer, bigger, shinier truck! A really relaxed atmosphere and really attentive staff, you should go there!!

– Gen Lemay-McVittie (June 7, 2016)

Picked up my new F150 on Friday Pat and Gary were the best.I am self employed and applying for credit is like getting a tooth pulled. But Pat and Gary made it painless.I found my forever dealership. Also met Urban what a great guy. Thanks for everything URBAN FORD

– Jason Beaudoin (July 7, 2016)

Excellent customer service! Gary in Sales..super friendly! Purchased a 2016 Edge SEL – got the hitch installed extra and windows tinted and got it the next day! Very fast..very happy! Thanks Urban Ford 🙂 I will recommend to my Northern Family.

– Valerie Lajeunesse (March 31, 2016)